Privacy Policy

Privacy Policy for 2 Hearts Home Care

Effective Date: June 20th, 2021

At 2 Hearts Home Care, we are dedicated to safeguarding the privacy of our clients, employees, and website visitors. Our Privacy Policy details how we gather, utilize, reveal, and safeguard your personal information.

Information We Collect

We may gather the following types of information:

• Personal Identification Information: Includes name, address, phone number, email address, date of birth, and other identifiers.
• Health Information: Encompasses medical history, current health status, medications, and treatment plans.
• Payment Information: Consists of credit card details, billing address, and other financial information.
• Usage Data: Comprises information about your website usage, such as IP address, browser type, and visited pages.

How We Use Your Information

The collected information serves the following purposes:

• Providing and managing home care services.
• Communicating with you regarding your care and our services.
• Processing payments and managing billing.
• Enhancing our services and website functionality.
• Adhering to legal and regulatory requirements.

Information Sharing and Disclosure

We do not sell, trade, or transfer your personal information to external parties, except as outlined below:

• Service Providers: We may share your information with trusted third parties to aid in our business operations, service provision, or activities, provided they maintain confidentiality.
• Legal Requirements: Your information may be disclosed when mandated by law or to protect our rights, property, or safety.

Data Security

We employ suitable security measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls.

Your Rights

You hold the following rights:

• Accessing your personal information.
• Requesting corrections to your personal information.
• Requesting the deletion of your personal information.
• Opting out of specific data processing activities.

To exercise these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

Our website may utilize cookies and tracking technologies to enhance your browsing experience. You can configure your browser to reject cookies or notify you when they are being sent. However, some site features may not function correctly without cookies.

Changes to This Privacy Policy

We may periodically update this Privacy Policy. Notification of any changes will be made by posting the revised Privacy Policy on our website. Your ongoing use of our services following any modifications indicates your acceptance of the updated Privacy Policy.

Contact Us

For inquiries about this Privacy Policy or our data practices, please reach out to us at info@2heartshomecare.ca